OUR TUMBLERS ARE TOP QUALITY TUMBLERS. THEY WILL KEEP YOUR HOT BEVERAGES HOT FOR 8 HOURS OR MORE. THEY WILL KEEP ICE FOR 12 HOURS OR MORE. DO NOT USE BLEACH OR PUT IN THE DISHWASHER. IF YOU WOULD LIKE ANOTHER DESIGN FROM OUR SHOP ON YOUR TUMBLER, PLEASE KINDLY SUBMIT A PICTURE OF THE DESIGN THAT YOU ARE WANTING ON OUR UPLOAD PAGE.